Whether you are preparing to welcome one or several locum tenens professionals to your facility, you can take a number of simple steps to ensure a positive onboarding experience that will benefit your permanent staff and patients too. The following four measures can help facilitate successful transitions, encourage collaboration, and ensure the continuity of quality care.
- Request early completion of paperwork. When physicians, advanced practitioners, and CRNAs arrive at facilities to provide locum tenens services, they have to process new information, receive instruction, meet peers and other staff, and start practicing in a relatively short period of time. Obtaining required paperwork before an assignment begins can cut down on time spent filling out forms and other documents, and allow clinicians to fully focus on training and orientation.
- Assemble and send a welcome packet. Mail a map of the facility, ID badge instructions, parking particulars, orientation schedule, and information from the area chamber of commerce or convention and visitors bureau to providers before a locum tenens job starts to help them get acquainted ahead of time. In addition to delivering useful information in advance, the gesture conveys you are pleased that they accepted an opportunity at your facility. Confidential data, such as key codes and login information, can be furnished during orientation.
- Arrange for a thorough introduction to the facility. An orientation does not have to be especially lengthy to be effective. In many instances, half a day or even a few hours is a sufficient amount of time to help a clinician acclimate to a new environment. However, while its scope may vary based on factors like contract duration and facility size, an orientation should include a general tour of the hospital, including the cafeteria and its hours of operation, and an in-depth review of the areas the independent contractor will frequently utilize. Include equipment training, if needed, as well as instruction on your electronic healthcare records (EHR) system, and coding and documentation practices.
- Establish and assign a reliable, experienced contact person. Connect each locum tenens provider with a member of your permanent staff who can serve as a knowledgeable resource. Also, if you do not already have something in place, consider instituting a “buddy” program. Having a dedicated point person can help providers with short-term commitments get answers more quickly when questions and issues arise. Be sure to set up a time and place for them to meet on day one of the assignment, too.
For additional information and assistance with locum tenens services and other staffing needs, call 855.301.0563 to speak with an experienced Medicus Healthcare Solutions representative today.